POLICIES, TERMS & CONDITIONS

• After placing an order, you will receive an email confirmation.
  Please check to make sure your order is correct.
  If you have any questions regarding your order, please email orders@jenniferweirjewelry.com

• Orders that are in stock will ship within 3 business days.
  All other orders (where components are backordered or on their way) will ship within 2 weeks.
• If there is any possibility of your order taking longer than this, you will be notified by email.
  
• Shipping costs include a handling charge and insurance on all orders.
• All orders are shipped USPS Priority unless otherwise requested
• All cancellations of orders must be received two weeks prior to requested ship date.
• Last minute cancellations are subject to a 15% cancellation fee.

• Advertised prices are retail.
• Prices do not include shipping, insurance, or sales tax.
• Prices are subject to change. Unfortunately the rising cost of metals has required prices to go up.
• Please sign up for our newsletter to qualify for future discounts.

• We accept Visa and Mastercard only.
• Please be sure to provide exact billing address for your card. Incorrect information may cause delays or cancellation of your order.

• If you are not fully satisfied with your purchase, please return it to us within 2 weeks of the date is was shipped to you.
• In order to make a return, please contact us at orders@jenniferweirjewelry.com for confirmation.
• For your protection, please ensure that your return is shipped insured mail and includes a copy of your receipt.
• Returned merchandise must be in original condition accompanied by a receipt. Please note that shipping costs are not refundable.
• Jennifer Weir Designs is not responsible for returns that are lost in the mail.
• All custom orders are final sale.

• Repairs are not accepted without prior authorization.
  Please contact us at repairs@jenniferweirjewelry.com for authorization.
• Repair turnover is approximately 2-4 weeks from receipt.
• Backorders will be shipped unless otherwise requested.